Are your departments aligned to deliver a patron-driven experience?

Today’s patrons want to control the ways they support the causes they care about, yet too many organizations are falling short. Operating in a silo, each department communicates and functions differently, leaving supporters feeling confused and disconnected from what really matters: your mission.

These effects are magnified as organizations respond to crises like the coronavirus pandemic and take their operations online.

In this updated eBook tailored to arts and cultural organizations, you’ll get a tactical guide for every area—from executive leadership to the board of directors, membership to visitor services, finance to IT, and everything in between—to show you how these teams can partner more effectively and operate as one connected organization. Additionally, we added two new chapters to help you navigate the current landscape: Virtual Work Culture and Virtual Events. This insight will help you stay connected across your organization as you embrace the new normal.

Start reading to reveal:

  • The role each department plays in fostering supporter-driven relationships
  • Best practices for connecting your office’s virtual work culture and virtual events
  • A special look at how your board of directors can support change management and motivate cross-departmental partnerships

Download the eBook today to get started!